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F1 Hanoi announces ticket policy for customers

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Due to the complicated developments of COVID-19 in Vietnam and worldwide, especially after the World Health Organization (WHO) declared it to be a global pandemic, the first F1 event in Vietnam was officially delayed to ensure the safety of the audience. Notice of delay was served by Hanoi Municipal People’s Committee on March 13 after..

Due to the complicated developments of COVID-19 in Vietnam and worldwide, especially after the World Health Organization (WHO) declared it to be a global pandemic, the first F1 event in Vietnam was officially delayed to ensure the safety of the audience. Notice of delay was served by Hanoi Municipal People’s Committee on March 13 after a meeting with FIA and F1.

Tickets are fully reserved and all benefits that owners are entitled to will be maintained. Currently, Hanoi Municipal People’s Committee and VGPC are making every effort to negotiate with the Fédération Internationale de l’Automobile, Formula One Group, and other stakeholders to come up with a new, appropriate schedule for 2020. In the meantime, the organizer of Formula 1 VinFast Vietnam Grand Prix 2020 has announced a new ticket policy for owners of F1 tickets, more specifically:
Tickets which have been purchased but are not delivered to owners are fully reserved and all benefits that owners are entitled to will be maintained. The ticket validity period will be automatically updated according to the latest racing schedule, which is expected to be published within the next 1-2 months based on a new schedule prepared by F1 and approved by FIA.
In replacement of tickets that have been issued and delivered to owners, the company will deliver new tickets (without any additional costs) to the addresses registered by owners based on the new, officially published racing schedule. Digital tickets, as usual, will be issued and will be activated 2-3 weeks before the start of the new racing schedule.

 The F1 Hanoi racetrack is awaiting a new racing schedule for 2020.

The organizer also informed that after the announcement of the new racing schedule, the company will refund and cancel tickets for ticket owners who are not able to meet the schedule or choose to stop following the race.
The first F1 event in Vietnam is an event of great interest to the people. It was expected to take place from April 3 to 5 and all preparation tasks had fully been completed by the parties involved. However, due to the concern that COVID-19 causes in many countries around the world, including Vietnam, F1 events in Australia (March 13-15), China (April 17-19), and Bahrain (March 20-22) had been postponed indefinitely. Most recently, F1 events in the Netherlands, Spain, and Monaco were postponed or canceled due to the spread of COVID-19.

Minh Tuan

 

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